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Terms & Conditions

At MAX Challenge Coins it is our goal to provide the best customer service and achieve absolute customer satisfaction. Please take a moment to review our terms and conditions listed below. This terms and conditions agreement sets forth the conditions of use of our website. Feel free to contact us with any questions you may have.


By submitting your design to MAX Challenge Coins, you warrant that you have the legal right to reproduce any logos or other images associated with your order. You also certify that the production of any images you submit does not infringe on any other person/entity's intellectual property rights. The images on this website may be property of others and shown here for comparison purpose. We'll prepare customized art work for production based upon your submitted image and will craft upon your approval.


Once you receive the digital rendered proof, carefully review it in detail. Please give special attention to the design, the spelling of words, and the colors (pantone numbers). If there are no revisions to your proof, please let us know so we can proceed with the order. If there are any necessary revisions please let us know by email so we can make the corrections for you.


MAX Challenge Coins offers secure online credit card processing as a convenience to our customer's. The security of your financial and personal information is of the utmost importance to us. And we pledge to insure that your information is handled in the safest and most secure fashion, please contact our sales department to discuss our security procedures. We do request that you check and verify with your sales person prior to processing an order to insure it could be manufactured and delivered by your due date as once an order has been placed it may not be canceled for any reason and any funds received will be issued to your account or applied to future purchases.


Before we can start production you will have to confirm your order either via the website or via email. This order confirmation will contain information specific to your order including pricing, type, size, quantity, colors, and the estimated production time, a final digital proof, and a link to our terms and conditions page. If the written specifications and finalized digital proof meet your satisfaction, please respond to the email giving us permission to start production. Orders placed directly through our online ordering system allow a complete review of your ordering details, along with our Terms and Conditions. Online orders do not require a confirmation email.


It is our goal to have your product delivered to you on or before the date you need it. Please note that there are no delivery date guarantees implied; however, we will do our best to manufacture a quality custom product for you by your required deadline. However, we cannot guarantee our deliveries nor be held responsible for delays in shipping which are beyond our control, such as inaccurate/undeliverable address information, customs procedures, the misrouting of your package by UPS, or the unavailability of the addressee. Please contact our sales department for current estimated turnaround time for your order.


Due to the custom nature of the products we manufacture, all sales are final. Once an order has been submitted for production, it may not be canceled for any reason. MAX Challenge Coins does not issue refunds or provide future credit. We back each and every product we manufacture with our 100% Quality Guarantee. If one of our manufactured products is found to be defective we will replace at no additional charge to you. We require that you submit your written claim of defective product to us within 30 days of receipt. For purposes of this Agreement, the term "defect" or "defective" means a manufacturing error.


Our website is operated and located in the State of Delaware. In case of a legal dispute it is agreed that we are subject to the laws of the State of Delaware and such laws will govern this Terms & Conditions, without giving effect to any choice of law rules. The prevailing party is entitled to a monetary award of reasonable attorney's fees. If MAX Challenge Coins is named in a copyright/trademark infringement lawsuit arising out of the use of a copyright/trademark protected item provided by you for use in your product, you agree to indemnify MAX Challenge Coins, its parents, subsidiaries, affiliates, officers, and employees for any damages and/or litigation-related expenses borne by MAX Challenge Coins.


All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2012 www.maxchallengecoins.com, will all rights reserved, or is the property of Front Row Marketing, Inc. and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of front row marketing, inc. is strictly prohibited. Visitors, Buyers and Participants agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Front Row Marketing, Inc.


This agreement is the entire agreement between MAX Challenge Coins and our customers and supersedes any other forms of communication with respect to the promotional products order. Look forward to your continued business.

Client Testimonials

  • We discovered MAX Challenge Coins by surfing the internet.  We found their coins very unique and interesting.  The pricing was fair so we pursued a free quote and draft of our desired challenge coin.  After a couple of proofs we were satisfied with the graphics and artwork and ok'd the order. The order arrived in 16 days! Our challenge coins are awesome!  The graphics, artwork, and the colors are very detailed and complementary to our club and organization.  It will definitely be a keepsake for our members!  Thank you very much to the staff at MAX. Sandy Reece
    The Carolina Motor Maids
    North Carolina

  • MAX Challenge coins produced exactly what I was looking for, at a reasonable price, with excellent customer service!

    Pat Lopez
    Answer Racing

  • In a late decision we decided to have bottle opener challenge coins made for our wedding since I am a GS employee and my wife is Navy. Within ten days week Max Challenge Coins helped us design a coin and have it delivered to our house. They were fabulous and big hit with our guests!!!! For top notch coins and quality service use Max Challenge Coins.

    Christopher King
    Social Science Directorate, US Army

  • "I am very pleased with the product designed by MAX Challenge Coins.  Here at Colgate University we feel the service, cost, and outcomes from the company match their advertising.  If we have similar needs in the future, we are sure to do business with MAX Challenge Coins again."

    Tim Mansfield
    Colgate university, New York

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